Professional Resume for SLT Enterprises LLC-International Management Consulting 

 

     

 

Susan L. Talafous MBA/CBA (480)560-5816(480)369-4767 (Arpaio-Birthname) CMAMgmnt@lycos.com 

 

Accomplishments

 

·         Increased Profitability 150% thru Six Sigma Lean Green Belt Management Techniques.

 

·         Automotive Dealer thru using forensic accounting increased profits 145% by first quarter.

 

    ·         Through Acting as a Change Agent purchased assets thru investors to take company public.

 

  ·         Software Company thru proper client training & tech support closed deal on 5500 licenses.

 

  ·         Five Star Resort inc. profitability 75% first month thru CHA/Lean Six Sigma Techniques.

 

  ·         Defense Contractor collected $357 million first week thru Customer Service inquiries calls.

 

   ·         ISO9000:9001 as Lead Auditor implemented ISO Techniques for better company operation.

 

·         First Qtr 80% Increase Commercial Accounts for Banking and Financial Institution clients

 

Education

 

  • University of Oxford,  Oxfordshire, UK MBA (CBA)  2002

     

  • Arizona State University, Tempe Az-BS Accounting/Psychology/Mgmnt

     

  • Board of Regents Leadership Scholarship Recipient

     

  • Sworn Certified Illinois SWAT/AzPOST SAU Tactical Commander

     

DDA/GM/Ford Certified Parts/Warranty/F&I/Service Admin/Writer/Trainer

 

Six Sigma Lean Master Green Belt       HACCP-Auditor CHA

 

            PMP Certification  EST Training         Certified Automotive Title Clerk

 

      OSHA 500 Certification (Job Site)        Certified ISO9000:9001LeadAuditor

 

      Cyma Software Trainer Certification   Intuit Pro Advisor Certification

 

      Sage Software Trainer Certification     Microsoft Dynamics/Oracle Certified       

 

      Certified Management Accountant       NW3C Financial Crimes Investigator

 

      ADC-COII/SAU/Mgmnt Team             ACFE CPE Forensic Accounting/Audit

 

      Confidential Security Clearance            Letter of Clearance** Chandler/DPS

 

 

 

SLT Enterprises LLC  Consulting International  * * * * * * * * *Phoenix, Arizona  1978-Present  

 Accounting:    Increased profit 150% through better cash management & procedures. Internal Auditor procedures.     Sarbane Oxley compliance. Financial reports, cost analysis, functional design, cashflow analysis projects. EDP Audits  Forensic reconstruction and improved cost controls through better cost analysis, function design and auditing. Rapid month end, quarter end, and year end closing.  All closing entries fully documented with  control of internal audit. 

Auditor:             Lead Auditor, Ratio Analysis,Sampling,  Audit Letters, Opinions, Variance,. Recommendations, SOX

Automotive:     Started several successful dealerships & repair shops for different clients.  Warranty, Parts, F & I                  

Banking:           Commercial Banking. Loans. Investments, ACH, New Accounts, ZBA Accounts, Money Markets, CD

Consulate:       Advisor for the Islamic Republic of Iran/Israel. Embassy representation, Commerce.  Immigration

Construction:   Project Management thru accounting, phase audits and change orders. AIA Billings. Improved profit

Counseling:      Designed Employee Assistance Programs, Crisis Intervention (On call) for Value Options & Others            

Credit Mgmt:    Collected $1.75 Million in three days for SEC company w/better policies, procedures & customer svc.

Database :        Designed databases using ACCESS, FOXPRO, SPSSx, Crystal Reports, SQL, SAS, Goldmine, C++

Financial Svc:  In process of updating all licenses for compliance for Insurance & other investment areas. Auditor UW

Hospitality:       Dominos/PizzaHut Mgmnt  Improved profit margin, staffing, training, financial accounting. Budgets/PR

HR Admin:       Recruit, Benefits Negotiations, Policy, Procedure Manuals, Employee Assistance Programs. Staffing

Insurance:        Insurance Quotes, Risk Management Assessments, Negotations, Claims Analysis, CustomerSvcs

Management:  Policy & Procedure Manuals/Staff Training/Productivity Analysis of Positions/Desk Audits/Costing    

Real Estate:     Commercial building purchases and lease negotiations. Property management consulting & software 

Software:         Reseller/Technical Trainer for Intuit, Sage, Microsoft, Cyma. Custom Crystal Reports, Offsite Client Accounting 

Start ups:         All licensing, tax compliances, employee compliances, Policy & procedures. Management Training.   

Taxation:         Tax  mgmt, tax prep, audit, Corp, LLC, K1, Fuel, Sales, Excise, ATF, Payroll, Luxury, M/E, Q/E, Y/E

ThunderbirdFD: 501(C)3  Exec Director, EMT/Fire Scene & Investigation, Grants, SAU Command

Consultants in Data Processing-Integrated Dynamics w/Oracle & Crystal Reports.Timeslips/ACT/Access/MAS90/Sage                

Cyma Systems-Technical Trainer 1981-Offsite client accounting, Crystal Reports, Reports, Auditing, Knowledgebase     

Complete Marine & Rec Services Inc/Auto Junction/Elite Automotive/USA Automotive/ADOT OGI-Audits/Controller

SWCC/Hebard/McCarthy Construction-Project Controller/AIA Billings/Lien Process/Contract Compliance/Closeout   

The Vatican/Sisters of Mercy of the Alleghany, 1978 to Pres-Personal Advisor to Pope John Paul II/Auditor

Fannin/Merrill Lynch/Coldwell Banker Real Estate, 1980- Real Estate Agent, Property Manager/Coordinator

First National Bank of Az-Teller/Personal Banker/Mortgage/Asset & Underwriting. Assistant to Branch Mgr.

Affiliation: Rotary, IMA Board, NAPW, ASU Alumni Assoc, 4H  AQHA, Caucasian, International Student Union

 

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